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Coronavirus Update

Temporary Office Closure

Governor Inslee has issued a proclamation prohibiting all healthcare appointments, that require the use of personal protective equipment such as masks, and gloves, which if delayed, are not anticipated to cause harm to the patient in the next three months. This effort is intended to slow the spread of the COVID-19 virus as well as conserve valuable resources for our front-line health care providers and first responders. The Governor’s proclamation specifically includes orthodontic treatment. This mandate remains in effect until May 18th, at this time.

Here is some additional guidance in the interim period:

Delaying orthodontic visits for a short time is unlikely to cause any significant harm if you are brushing your teeth regularly and following the instructions summarized below. These instructions are relevant for those under treatment using fixed braces, Invisalign, tooth movement appliances or retainers:

  • Excellent oral hygiene is essential.
  • Avoid consuming sweetened beverages or foods.
  • Avoid consuming hard and sticky foods if you wear braces.
  • Follow the instructions that I already provided in your last visit, such as the wear of elastics, brushing your teeth, using aligners, etc.
  • For those wearing Invisalign appliances, we ask that you slow the rate that you are changing your aligners to 2 weeks during this time. It may become necessary to hold at your last stage, so please handle your aligners gently.
  • If you are using Invisalign appliances and an attachment comes off, please continue wearing your aligners and progress as usual. We will address the lost attachment at your next appointment.
  • For those who have finished their treatment and are wearing retainers, follow the instructions already provided in your last visit regarding the wear times of your retainers.
  • If you have an orthodontic emergency (something is causing pain or bleeding), there are some things that you can do to manage some of these emergencies yourself discussed at your initial visit and on the Orthodontic Diet Chart. Please visit our website for more information on handling emergencies at: http://ashmore-jennifer.sesamehub.com/emergency-care
  • If you have an emergency that requires my intervention, then please call the office or the emergency number on the outgoing message. One of us will get back to you as soon as possible. We may ask for a picture of your area of concern in order to best assist you.
  • Scheduling questions can be directed to our scheduling team by phone 360-479-2323 or email: info@KitsapSmiles.com

Our Office’s Safety Precautions

To help prevent the transmission of all respiratory infections, including COVID-19, we adhere to standardized infection control measures, such as performing hand hygiene, providing tissues and no-touch receptacles to throw away used tissues, and offering facemasks to patients who are coughing. We follow routine cleaning and disinfection strategies, using cleaners and water to pre-clean surfaces prior to applying an EPA-registered, hospital-grade disinfectant, as well as appropriate sterilization of all tools and equipment. We also use new facemasks and gloves for each patient per guidelines set by the FDA and CDC.

While our office already adheres to these standard precautions, there are several common sense recommendations we are implementing to prevent the spread of COVID-19.

  • Screening patients for signs or symptoms of infection when we update their medical histories.
  • Making sure our masks, gloves, and eye protection are appropriate for the procedures performed.
  • Cleaning and disinfecting public areas frequently, including door handles, chairs, and bathrooms.  

If you have a scheduled appointment, please contact our office in advance if you are experiencing any of the following:

  • Fever
  • Cough
  • Shortness of breath

We will discuss your health status, the dental treatment you require, and whether or not visiting our office will be safe for you, our other patients, and our staff.

When you visit our office, we ask that you arrive on time for your appointment, rather than too early. This will minimize the amount of time you spend in our waiting room or reception area. If you have respiratory symptoms, we will ask that you wear a facemask.

How can you prevent contracting or spreading COVID-19?

  • Wash your hands frequently with soap and water for 20 seconds. If you don’t have access to soap and water, use alcohol-based hand sanitizer.
  • Maintain at least six feet of distance between yourself and anyone who is coughing or sneezing.
  • Avoid touching your eyes, nose, and mouth.
  • Cover your mouth and nose when you cough or sneeze. Do not use your hands.
  • Stay home if you feel unwell. If you have a fever, cough, or difficulty breathing, seek medical attention and call in advance. Calling in advance will allow your healthcare provider to quickly direct you to the right health facility.

If you would like more information about our office’s dedication to your health and safety, please give us a call. For more information about what you can do to prevent the spread of COVID-19, please visit the World Health Organization website.